Terms of Service
I know how life can sometimes get in the way, so I will always try to offer flexibility with your sewing bookings & accommodate any requested changes where I can.
However as a small independent business I do need to protect myself from last minute cancellations or rescheduling, which prevent me from taking another customer’s booking on that occasion & also on the rescheduled date (where applicable).
This is also why I ask for advance payment to confirm your booking. As soon as you send an appointment booking that time becomes unavailable to anyone else so I need confirmation that you definitely intend to use this time – otherwise it’s a lost sales opportunity for me. Experience has taught me that requesting advance payment is the best way to be assured of this.
Thank-you for taking time to read this.
Here are my terms for sewing bookings:
Sewing Lessons
- Private sewing lessons are non-refundable but if you give me 48hrs notice that you will be unable to make your booked date/s I will be happy to reschedule your lesson/s to another mutually suitable date at no additional cost.
- If you request to reschedule with less than 48hrs notice, please note there will be an additional charge for this.
Sewing Workshops
- Workshop numbers are kept small but we reserve the right to cancel any workshops with less than 2 places booked.
- You may cancel your place on a workshop up to 7 days in advance to receive an 80% refund (allowing for admin costs). When there are less than 7 days to go we don’t provide refunds but please contact us if you would like to rearrange or send a friend in your place.
- If you request to reschedule with less than 48hrs notice, please note there will be an additional charge for this.
- If we at Café Sewciety have any cause to cancel your workshop a full refund or exchange will be provided.
Sewing Parties
- I request a deposit of £25 or 20% (whichever is the greater) to confirm the booking, which is non-refundable.
- Please confirm final numbers 5 days in advance. The balance to pay will be calculated based on these numbers unless your numbers increase on the day.
- The balance payment is due the day before or on arrival at the party.
Thank-you