Terms of Service

I know how life can sometimes get in the way, so I will always try to offer flexibility with your sewing bookings & accommodate any requested changes where I can.

However as a small independent business I do need to protect myself from last minute cancellations or rescheduling, which prevent me from taking another customer’s booking on that occasion & also on the rescheduled date (where applicable).

This is also why I ask for advance payment to confirm your booking. As soon as you send an appointment booking that time becomes unavailable to anyone else so I need confirmation that you definitely intend to use this time – otherwise it’s a lost sales opportunity for me. Experience has taught me that requesting advance payment is the best way to be assured of this.

Thank-you for taking time to read this.

Here are my terms for sewing bookings:

Sewing Lessons

1. Private sewing lessons are non-refundable but if you give me 48hrs notice that you will be unable to make your booked date/s I will be happy to reschedule your lesson/s to another mutually suitable date at no additional cost.
2. If you request to reschedule with less than 48hrs notice, please note there will be an additional charge for this.

Sewing Workshops

1. Workshop numbers are kept small but we reserve the right to cancel any workshops with less than 2 places booked.
2. You may cancel your place on a workshop up to 7 days in advance to receive an 80% refund (allowing for admin costs). When there are less than 7 days to go we don’t provide refunds but please contact us if you would like to rearrange or send a friend in your place.
3. If you request to reschedule with less than 48hrs notice, please note there will be an additional charge for this.
4. If we at Café Sewciety have any cause to cancel your workshop a full refund or exchange will be provided.

Sewing Parties

1. I request a deposit of £25 or 20% (whichever is the greater) to confirm the booking, which is non-refundable.
2. Please confirm final numbers 5 days in advance. The balance to pay will be calculated based on these numbers unless your numbers increase on the day.
3. The balance payment is due the day before or on arrival at the party.

Thank-you